CreatorBonus

What if I have not seen a request sample button when I view the product details?

- What if I have not seen a request sample button when I view the product details?

While you may meet the eligibility requirements to request free samples, keep in mind that sellers can set their own thresholds for free sample requests.

If you don't meet a Seller's individual sample request thresholds, the option to request a free sample won't appear.

You may need to try other products to get free sample

1. While you may meet the eligibility requirements to request free samples, keep in mind that sellers can set their own thresholds for free sample requests.
2. If you don't meet a Seller's individual sample request thresholds, the option to request a free sample won't appear.
3. You may need to try other products to get free sample

What if my sample request arrives at the limit?

- What if my sample request arrives at the limit?

You need to post the samples you already requested from previous sellers. Once you do that, the limit will be refreshed, and you can request more free samples. Alternatively, you can wait until next month when the limit refreshes.

The number of samples you can request at any given time is based on your monthly GMV:

1. Creators with less than $5K monthly GMV can request up to 5 free samples.
2. Creators with $5K-$150K monthly GMV can request up to 20 free samples.
3. Creators with more than $150K monthly GMV can request up to 50 free samples.

These limits include any sample requests in review, waiting for shipment or with content pending.

1. You need to post the samples you already requested from previous sellers. Once you do that, the limit will be refreshed, and you can request more free samples. Alternatively, you can wait until next month when the limit refreshes.
2. The number of samples you can request at any given time is based on your monthly GMV:
   1. Creators with less than $5K monthly GMV can request up to 5 free samples.
   2. Creators with $5K-$150K monthly GMV can request up to 20 free samples.
   3. Creators with more than $150K monthly GMV can request up to 50 free samples.
3. These limits include any sample requests in review, waiting for shipment or with content pending.
   1. 

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How can I fulfill the free sample request？

1. Try out the sample you receive from the seller and share your thoughts! Post a short-form video for at least three (3) days or a LIVE that's approximately 10 minutes long.

Can I request more than one sample from a seller?

1. You can request up to one (1) of a particular item from any seller only once. You can request different kinds of samples from the same seller if available or similar items from different sellers. It's best to only order a single type of item from a single seller since the intention is to promote the product for that seller.
   1. Examples:
      - You can request one red heart T-shirt from seller ABC, but not two red heart T-shirts from seller ABC.
      - You can request one red heart T-shirt from seller ABC, and if offered, you can also request one blue miniskirt from seller ABC.
      - You can request one red heart T-shirt from seller ABC and one red-and-white tree T-shirt from seller XYZ.

When do I have to post my promotional content by?

1. Promotional content must be posted within 14 days of receiving the sample.

1. How can I fulfill the free sample request？
 1. Try out the sample you receive from the seller and share your thoughts! Post a short-form video for at least three (3) days or a LIVE that's approximately 10 minutes long.
2. Can I request more than one sample from a seller?
 1. You can request up to one (1) of a particular item from any seller only once. You can request different kinds of samples from the same seller if available or similar items from different sellers. It's best to only order a single type of item from a single seller since the intention is to promote the product for that seller.
 1. Examples:
 - You can request one red heart T-shirt from seller ABC, but not two red heart T-shirts from seller ABC.
 - You can request one red heart T-shirt from seller ABC, and if offered, you can also request one blue miniskirt from seller ABC.
 - You can request one red heart T-shirt from seller ABC and one red-and-white tree T-shirt from seller XYZ.
3. When do I have to post my promotional content by?
 1. Promotional content must be posted within 14 days of receiving the sample.

What if I have not seen a request sample button when I view the product details?

What if my sample request arrives at the limit?

FAQ